The Pension Administration Office will be closed for the holidays from December 25, 2025 to January 1, 2026 inclusive. The office will resume normal operations on Friday, January 2.
If you have an urgent pension inquiry during the holiday closure, please leave a message at 604-827-3286. These messages will be monitored over the holiday period. The UBC Faculty Pension Plan trustees, management and staff wish you and your family a safe and happy holiday season.
Sun Life Client Care Holiday Hours
The Sun Life Client Care Centre will have the following holiday hours:
December 24: 5:00 am to 12:00 pm PT
December 25 and 26: Closed
December 29 and 30: 5:00 am to 5:00 pm PT
December 31: 5:00 am to 12:00 pm PT
January 1: Closed
Please note: Regular cut off times apply for processing transactions made through the Sun Life Client Care Centre and at mysunlife.ca/ubcfpp.