The Pension Administration Office will be closed for the holidays from December 25, 2024 to January 1, 2025 inclusive. On Thursday, January 2 and Friday, January 3, our staff will be available by phone and email; however, the office will remain closed. The office will reopen on Monday, January 6.
If you have an urgent pension inquiry during the holiday closure, please leave a message at 604-827-3286. These messages will be monitored over the holiday period. The UBC Faculty Pension Plan trustees, management and staff wish you and your family a safe and happy holiday season.
Sun Life Client Care Centre Holiday Hours
The Sun Life Client Care Centre will have the following holiday hours:
December 24: 5:00 am to 12:00 pm PT
December 25 and 26: Closed
December 31: 5:00 am to 12:00 pm PT
January 1: Closed
The Sun Life Client Care Centre will be open during their regular hours (5 am to 5 pm PT) on all other days over the holiday period.
Please note: Regular cut off times apply for processing transactions made through the Sun Life Client Care Centre and at mysunlife.ca/ubcfpp.