The UBC Pension Administration Office will be closed from noon on December 24, 2015 to January 1, 2016 inclusive. The office will reopen on January 4, 2016. If you have an urgent pension inquiry during the holiday closure, please leave a message at 604-827-3286. These messages will be monitored daily over the holiday period. The FPP trustees, management and staff wish you and your family a safe and happy holiday season.
Sun Life Financial Customer Care Centre Holiday Hours
The Sun Life Financial Customer Care Centre will be closed on December 25 and 28 (in lieu of Boxing Day). The following holiday hours apply for December 24 and 31:
- December 24 – 5:00 a.m. PT to 1:00 pm PT
- December 31 – 5:00 am PT to 2:00 pm PT
Please note: Regular cut off times apply for processing transactions made through the Sun Life Financial Customer Care Centre and at mysunlife.ca/ubcfpp.