Office Holiday Closure

The Pension Administration Office will be closed for the holidays from December 24, 2022 to January 2, 2023 inclusive. Our office will reopen on Tuesday, January 3, 2023.

If you have an urgent pension inquiry during the holiday closure, please leave a message at 604-827-3286. These messages will be monitored over the holiday period. The UBC Faculty Pension Plan trustees, management and staff wish you and your family a safe and happy holiday season.

Sun Life Client Care Centre Holiday Hours

The Sun Life Client Care Centre will have the following holiday hours:

  • December 23 – 5 a.m. to 1 p.m. PT
  • December 26 – Closed (in lieu of Christmas Day)
  • December 27 – Closed (in lieu of Boxing Day)
  • December 31 – 5 a.m. to 1 p.m. PT
  • January 2 – 5 a.m. to 2 p.m. PT

The Sun Life Client Care Centre will be open for regular hours (5 a.m. to 5 p.m. PT) on all other days during the holiday period. Please visit our Contact Member Services page for further contact information.

Please note: Regular cut off times apply for processing transactions made through the Sun Life Client Care Centre and at