Office Holiday Closure

The UBC Pension Administration Office will be closed from December 25, 2017 to January 1, 2018 inclusive. The office will reopen on January 2, 2018. If you have an urgent pension inquiry during the holiday closure, please leave a message at 604-827-3286. These messages will be monitored daily over the holiday period. The UBC FPP trustees, management and staff wish you and your family a safe and happy holiday season.

Sun Life Financial Customer Care Centre Holiday Hours

The Sun Life Financial Customer Care Centre will be closed December 25, 26 and January 1. The Customer Care Centre will be open for regular hours (5 am to 5 pm PT) on all other days during the holiday period.

Please note: Regular cut off times apply for processing transactions made through the Sun Life Financial Customer Care Centre and at mysunlife.ca/ubcfpp.